The People

Bjorn's story

Bjorn is a music producer from Glasgow. He lives and works in the city.

Where do you find yourself using cash most often?
I think there are a couple of places that come to mind immediately. First is the Turkish barber that I go to. They prefer cash to card, and I always end up leaving a fiver after my haircut. The second is a greasy spoon near my office. The people who own the place sometimes have their kids in helping out to clean up the coffee cups and plates. They keep a little jar on the desk where you can leave spare pounds for them when you go to pay. There’s also a little local flea market I use cash for.
Do you think your interactions at these businesses would be different without cash?
Definitely. When I leave the tip for my barber, he always pretends he’s not expecting it which I really appreciate – he’s a nice guy. That type of interaction just changes when you don’t have cash and are paying by card, it’s more impersonal. And when it comes to leaving the kids a pound coin or two in the jar, seeing the smiles on their faces when you leave it is just a bonus. It’s a tangible thing that shows them they’re appreciated. Living in a big city can be a lonely place but these kinds of moments using cash can really make you feel part of the community.
If you had an opportunity to talk to people about protecting cash, what would you say?
It’s important to keep access to cash because we must be inclusive of everyone in society. It’s a bit like vinyl in the music industry, there’s always going to be a need for it. It’s good to ensure everyone is included in the economic ecosystem.

Take Our Quiz

Wanting to protect access to cash services may seem like an issue that will only affect the most vulnerable in our society. But the truth is that the knock-on effect of an uncontrolled move towards a cashless society will affect us all.

Take our short quiz to find out how.

Launch Quiz